PRIVACY POLICY

Protecting your privacy and ensuring your security are important to Charity Mobile. This policy discloses the privacy practices for charitymobile.com and applies to information collected by Charity Mobile. The words "we", "us", or "our" refer to Charity Mobile, and the words "you" and "your" refer to prospective and established customers. If you have any questions about our privacy policy, please call us toll-free at 1-877-474-3662, chat with us using our Live Chat, or e-mail us at support@charitymobile.com.

We only have access to collect information that you voluntarily provide via e-mail, our online contact forms, our social media platforms, our online ordering system, our account management portal, or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization other than our select partners completing activities on our behalf, or if it is necessary to do so to fulfill your request, such as processing your credit approval.

We track analytics data (such as page views) gathered from your visits to our web site to help us monitor and improve web site content, features, and organization. This data contains no personally identifiable information, and we will not sell or rent this information to anyone. We may also use third party advertising companies to serve or track ads on other web sites. These companies may use information about your visits to other web sites in order to measure advertising effectiveness.

If you contact us via Live Chat on our web site, do not include personal information such as Bank Account Numbers or Credit Card Numbers. We may request personal information, including but not limited to your Mobile Phone Number, Home Phone Number, User ID, and the last 4 digits of your Social Security Number, in order to verify your account and/or assist with your question or request.

Unless you ask us not to, we may contact you via mail and/or e-mail in the future to tell you about specials, new products or services, or changes to this privacy policy. You may opt out of any future contacts from us at any time. If you wish to do so, please call us toll-free at 1-877-474-3662, chat with us using our Live Chat, or e-mail us at support@charitymobile.com. You can do the following at any time:

• Inquire about data we have about you, if any.
• Change or correct any data we have about you.
• Have us delete any data we have about you once it is no longer needed for business, tax, or legal purposes.
• Express any concern you have about our use of your data.

Charity Mobile does not share private consumer data to third parties for direct marketing or other purposes. For established customers, we collect some or all of the following data as needed for billing purposes:

• Billing and/or Service Addresses
• Last 4 digits of your Social Security Number
• Date of Birth
• E-mail Address
• Mobile Phone Number
• Home Phone Number
• Work Phone Number
• Previous Mobile Phone Number
• Previous Mobile Phone Service Provider Account Number and/or PIN
• User ID
• Security Password
• Bank Account Number and Routing Number (for recurring e-Check payments)
• Credit or Debit Card on file

Under California Law, consumers who are California residents may inquire about specific personal information that was collected during the preceding calendar year. These requests should be submitted in writing to: Charity Mobile, ATTN: Privacy Inquiry, P.O. Box 847, Florence, KY 41022. Your request should include the following information, to be used for our verification purposes only:

• Your Name
• Your Address
• Last 4 Digits of your Social Security Number
• Your Date of Birth
• Your E-mail Address
• Your Home Phone Number
• Your Mobile Phone Number