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Support


Do you offer a risk-free trial?


We're so confident that you'll enjoy our service, we offer a 30 day risk-free trial to all new customers. If you decide to cancel your service for any reason within the first 30 days of signing up, simply send your Charity Mobile phone back to us. Click here for more information about our return policy.

Your account will not incur any charges as long as the phone is returned in fully operational, like new condition, and your mobile data usage has not exceeded 1 GB during the trial period. If your mobile data usage has exceeded 1 GB during the trial period, you will be charged for the mobile service plan you selected, plus any applicable overage fees.

For more information about our risk-free trial, call us toll-free at 1-877-474-3662, or e-mail us at support@charitymobile.com.



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