How do I clear an "Activation Unsuccessful" notification? | Support

How do I clear an "Activation Unsuccessful" notification?

In rare instances, your Alcatel GO FLIP V or LG Exalt LTE may display an "Activation Unsuccessful" notification. To clear this notification, please perform the steps below in order.

For the Alcatel GO FLIP V:

• Select Menu
• Select Settings
• Select Wireless & networks
• Select Mobile networks
• Select Access Point Names
• Select Options
• Select Reset to default

For the LG Exalt LTE:

• Select Menu
• Select Settings
• Select Wireless & networks
• Select Cellular networks
• Select Access Point Names
• Select Options
• Select Reset settings

If you need further assistance, please call us toll-free at 1-877-474-3662, chat with us using our Live Chat, or e-mail us at support@charitymobile.com.

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Alcatel is a trademark of Nokia used under license by TCL Communication Technology Holdings Ltd. GO FLIP is a trademark of TCL Communication Technology Holdings Ltd. LG and the LG logo are registered trademarks of LG Corp.