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What is my user ID and/or password for the My Account portal?

Your user ID is your Charity Mobile account number.

Your password was chosen by you when you first set up your user ID in the My Account portal. To recover your password, click on the Forgot Your Password? link in the portal and follow the instructions provided.

If you need further assistance, call us toll-free at 1-877-474-3662, or e-mail us at

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