









Below is a full list of available user guides for our current and previous phones. Click on the image of your phone to view or download its user guide. For PDF user guides, you will need
to install Adobe Acrobat Reader (or a comparable PDF viewer) if your computer/device does not already have a PDF viewer installed.
We also offer oversized custom-printed versions of many of our user guides at an additional cost. For more information, please call us toll-free at 1-877-474-3662,
chat with us using our Live Chat, or e-mail us at support@charitymobile.com.
![]() ALCATEL A30 PLUS ![]() PDF file, 8.7 MB |
![]() ALCATEL AVALON V ![]() PDF file, 9.9 MB |
![]() ALCATEL GO FLIP V ![]() PDF file, 5.7 MB |
![]() APPLE iPHONE 4s ![]() PDF file, 9.8 MB |
![]() APPLE iPHONE 5c ![]() Click to view online |
![]() APPLE iPHONE 5s ![]() Click to view online |
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![]() APPLE iPHONE 6 ![]() Click to view online |
![]() APPLE iPHONE 6 PLUS ![]() Click to view online |
![]() APPLE iPHONE 6s ![]() Click to view online |
![]() APPLE iPHONE 6s PLUS ![]() Click to view online |
![]() APPLE iPHONE 7 ![]() Click to view online |
![]() APPLE iPHONE 7 PLUS ![]() Click to view online |
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![]() APPLE iPHONE 8 ![]() Click to view online |
![]() APPLE iPHONE 11 ![]() Click to view online |
![]() APPLE iPHONE 11 PRO ![]() Click to view online |
![]() APPLE iPHONE 12 ![]() Click to view online |
![]() APPLE iPHONE 12 mini ![]() Click to view online |
![]() APPLE iPHONE 13 ![]() Click to view online |
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![]() APPLE iPHONE SE ![]() Click to view online |
![]() APPLE iPHONE SE (2020) ![]() Click to view online |
![]() APPLE iPHONE SE (2022) ![]() Click to view online |
![]() APPLE iPHONE X ![]() Click to view online |
![]() APPLE iPHONE XR ![]() Click to view online |
![]() APPLE iPHONE Xs ![]() Click to view online |
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![]() BLACKBERRY PRIV ![]() PDF file, 2.7 MB |
![]() PIXEL ![]() PDF file, 1.0 MB |
![]() PIXEL 3 ![]() Click to view online |
![]() PIXEL 4a ![]() Click to view online |
![]() HTC DROID INCREDIBLE 2 ![]() PDF file, 8.2 MB |
![]() HTC RHYME ![]() PDF file, 3.4 MB |
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![]() KYOCERA CADENCE LTE ![]() PDF file, 2.6 MB |
![]() KYOCERA DURAXV EXTREME ![]() PDF file, 2.5 MB |
![]() KYOCERA DURAXV LTE ![]() PDF file, 3.9 MB |
![]() LG COSMOS 3 ![]() PDF file, 2.4 MB |
![]() LG ENACT ![]() PDF file, 5.4 MB |
![]() LG ENLIGHTEN ![]() PDF file, 1.7 MB |
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![]() LG EXALT ![]() PDF file, 2.0 MB |
![]() LG EXALT II ![]() PDF file, 2.6 MB |
![]() LG EXALT LTE ![]() PDF file, 5.1 MB |
![]() LG EXTRAVERT ![]() PDF file, 1.7 MB |
![]() LG EXTRAVERT 2 ![]() PDF file, 5.3 MB |
![]() LG G2 ![]() PDF file, 2.1 MB |
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![]() LG G3 ![]() PDF file, 4.9 MB |
![]() LG G5 ![]() PDF file, 4.1 MB |
![]() LG G6 ![]() PDF file, 8.7 MB |
![]() LG K30 ![]() PDF file, 2.4 MB |
![]() LG LANCET ![]() PDF file, 3.9 MB |
![]() LG LUCID 2 ![]() PDF file, 4.6 MB |
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![]() LG STYLO 4 ![]() PDF file, 4.7 MB |
![]() LG STYLO 5 ![]() PDF file, 3.8 MB |
![]() LG TERRA ![]() PDF file, 2.4 MB |
![]() LG ZONE 4 ![]() PDF file, 6.7 MB |
![]() MOTOROLA DROID A855 ![]() PDF file, 2.4 MB |
![]() MOTOROLA DROID 2 ![]() PDF file, 5.2 MB |
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![]() MOTOROLA DROID RAZR HD/MAXX HD ![]() PDF file, 8.0 MB |
![]() MOTOROLA MOTO E (2020) ![]() PDF file, 1.7 MB |
![]() MOTOROLA MOTO E4 ![]() PDF file, 7.0 MB |
![]() MOTOROLA MOTO E4 PLUS ![]() PDF file, 3.9 MB |
![]() MOTOROLA MOTO E5 PLAY/GO ![]() PDF file, 6.4 MB |
![]() MOTOROLA MOTO E6 ![]() PDF file, 4.0 MB |
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![]() MOTOROLA MOTO G ![]() PDF file, 2.2 MB |
![]() MOTOROLA MOTO G PURE ![]() PDF file, 3.4 MB |
![]() MOTOROLA MOTO G STYLUS ![]() PDF file, 3.8 MB |
![]() MOTOROLA MOTO G STYLUS 5G ![]() PDF file, 4.3 MB |
![]() MOTOROLA MOTO G4 ![]() PDF file, 2.5 MB |
![]() MOTOROLA MOTO G4 PLAY ![]() PDF file, 2.8 MB |
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![]() MOTOROLA MOTO G5 PLUS ![]() PDF file, 4.3 MB |
![]() MOTOROLA MOTO G5S PLUS ![]() PDF file, 6.2 MB |
![]() MOTOROLA MOTO G6 ![]() PDF file, 6.7 MB |
![]() MOTOROLA MOTO G6 PLAY ![]() PDF file, 3.1 MB |
![]() MOTOROLA MOTO G7 POWER ![]() PDF file, 5.2 MB |
![]() MOTOROLA MOTO G8 POWER ![]() PDF file, 3.3 MB |
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![]() MOTOROLA MOTO X PURE ED. ![]() PDF file, 1.8 MB |
![]() MOTOROLA MOTO X4 ![]() PDF file, 9.2 MB |
![]() MOTOROLA MOTO Z3 ![]() PDF file, 3.4 MB |
![]() MOTOROLA MOTO Z3 PLAY ![]() PDF file, 4.0 MB |
![]() MOTOROLA ONE 5G UW ACE ![]() PDF file, 2.9 MB |
![]() MOTOROLA ONE ACTION ![]() PDF file, 5.7 MB |
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![]() MOTOROLA W385 ![]() PDF file, 1.2 MB |
![]() ONEPLUS NORD N100 ![]() PDF file, 2.3 MB |
![]() SAMSUNG BRIGHTSIDE ![]() PDF file, 10.5 MB |
![]() SAMSUNG CONVOY 2 ![]() PDF file, 4.0 MB |
![]() SAMSUNG CONVOY 3 ![]() PDF file, 4.1 MB |
![]() SAMSUNG GALAXY A01 ![]() PDF file, 3.3 MB |
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![]() SAMSUNG GALAXY A02s ![]() PDF file, 7.3 MB |
![]() SAMSUNG GALAXY A10e ![]() PDF file, 9.6 MB |
![]() SAMSUNG GALAXY A11 ![]() PDF file, 6.4 MB |
![]() SAMSUNG GALAXY A12 ![]() PDF file, 8.9 MB |
![]() SAMSUNG GALAXY A32 5G ![]() PDF file, 11.7 MB |
![]() SAMSUNG GALAXY A42 5G ![]() PDF file, 9.8 MB |
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![]() SAMSUNG GALAXY A50 ![]() PDF file, 3.9 MB |
![]() SAMSUNG GALAXY CORE PRIME ![]() PDF file, 2.9 MB |
![]() SAMSUNG GALAXY J3 ECLIPSE ![]() PDF file, 8.9 MB |
![]() SAMSUNG GALAXY J3 V ![]() PDF file, 2.0 MB |
![]() SAMSUNG GALAXY J7 V ![]() PDF file, 9.6 MB |
![]() SAMSUNG GALAXY J337V ![]() PDF file, 2.6 MB |
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![]() SAMSUNG GALAXY NOTE 4 ![]() PDF file, 2.3 MB |
![]() SAMSUNG GALAXY S III ![]() PDF file, 8.0 MB |
![]() SAMSUNG GALAXY S4 ![]() PDF file, 6.2 MB |
![]() SAMSUNG GALAXY S5 ![]() PDF file, 2.4 MB |
![]() SAMSUNG GALAXY S6 ![]() PDF file, 7.8 MB |
![]() SAMSUNG GALAXY S6 EDGE ![]() PDF file, 8.3 MB |
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![]() SAMSUNG GALAXY S7 ![]() PDF file, 1.3 MB |
![]() SAMSUNG GALAXY S8 ![]() PDF file, 9.8 MB |
![]() SAMSUNG GALAXY S9 ![]() PDF file, 2.5 MB |
![]() SAMSUNG GALAXY S10 ![]() PDF file, 8.0 MB |
![]() SAMSUNG GALAXY S10e ![]() PDF file, 8.0 MB |
![]() SAMSUNG GALAXY S20 FE 5G UW ![]() PDF file, 7.5 MB |
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![]() SAMSUNG GALAXY S21 FE 5G ![]() PDF file, 8.7 MB |
![]() SAMSUNG GALAXY XCOVER PRO ![]() PDF file, 10.7 MB |
![]() SAMSUNG GUSTO ![]() PDF file, 6.8 MB |
![]() SAMSUNG GUSTO 2 ![]() PDF file, 3.1 MB |
![]() SAMSUNG GUSTO 3 ![]() PDF file, 3.2 MB |
![]() SAMSUNG INTENSITY III ![]() PDF file, 6.6 MB |
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![]() SAMSUNG KNACK ![]() PDF file, 2.9 MB |
![]() SAMSUNG REALITY ![]() PDF file, 9.3 MB |
![]() SCHOK CLASSIC ![]() PDF file, 2.4 MB |
![]() TCL FLIP PRO ![]() PDF file, 2.4 MB |
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If you do not see your phone listed above, please call us toll-free at 1-877-474-3662, chat with us using our Live Chat,
or e-mail us at support@charitymobile.com for support on your specific phone.
Click here to return to the Support section.
Adobe and Acrobat Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Alcatel is a trademark of Nokia used under license by TCL Communication Technology Holdings Ltd. AVALON, GO FLIP, TCL, and Flip Pro are trademarks of TCL Communication Technology Holdings Ltd. iPhone is a trademark of Apple, Inc. BlackBerry, PRIV, and the EMBLEM Design are trademarks or registered trademarks of BlackBerry Limited. Android, Google, Pixel, and other Google product names and logos are registered trademarks of Google Inc. HTC, the HTC logo, and all other HTC product and feature names are trademarks or registered trademarks in the U.S. and/or other countries of HTC Corporation and its affiliates. Kyocera, Cadence LTE, DuraXV Extreme, and DuraXV LTE are trademarks of Kyocera International, Inc. LG and the LG logo are registered trademarks of LG Corp. ZONE is a registered trademark of LG Electronics, Inc. MOTOROLA, Moto, and the Stylized M Logo are registered trademarks of Motorola Trademark Holdings, LLC. OnePlus and Nord by OnePlus are trademarks of OnePlus Technology (Shenzhen) Co., Ltd. Samsung, Note, and Galaxy S are registered trademarks of Samsung Electronics Co., Ltd. SCHOK is a trademark of Schok LLC.